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Compliance & Regulation

Tower Dental is a private dental practice operated by Station House DC Limited. This page sets out how we are regulated, who our clinicians are, and how to raise a concern.

The practice

Tower Dental is a trading name of Station House DC Limited, registered in England & Wales (Companies House 14096344). Practice address: 302a Devonshire Road, Blackpool, Lancashire FY2 0TW.

Care Quality Commission (CQC)

Our practice is registered with and regulated by the Care Quality Commission. CQC Location ID: 1-15556739691. You can view our registration and any published inspection information on the CQC website: cqc.org.uk/location/1-15556739691. That registration holds the details of our CQC Registered Manager.

Our clinicians (GDC registered)

Every clinician at Tower Dental is registered with the General Dental Council (GDC). You can check any registrant on the GDC's online register.

Raising a concern or complaint

If you are unhappy with any aspect of your care, please tell us. We take all concerns seriously and treat them in confidence. Making a complaint will not affect your future care. Contact the Practice Manager on 01253 353759 or info@towerdental.uk. You can also see our Complaints Procedure. If you are still unhappy after our internal process, you may contact:

Duty of candour

We operate an open and honest culture. In line with the statutory duty of candour, if something goes wrong with your care we will tell you. We will apologise, explain what happened, and set out what we will do to put it right.

Professional indemnity

All clinicians hold appropriate professional indemnity cover, as required by the GDC, for the treatments they provide.

Infection prevention & control

We follow current national guidance on decontamination and infection control in dental practice, including HTM 01-05. We decontaminate and sterilise instruments in line with those standards.

Radiography

We take and use dental X-rays strictly in accordance with the Ionising Radiation (Medical Exposure) Regulations — IR(ME)R. We only take them when they are clinically justified.

Safeguarding

We are committed to safeguarding children and adults at risk. Our clinical team receives safeguarding training appropriate to their role. We follow local safeguarding procedures. Where necessary, we escalate any concern to the relevant local authority safeguarding team.

Data protection

Station House DC Limited (trading as Tower Dental) is the data controller for personal information you provide to us. We process it in accordance with the UK GDPR and the Data Protection Act 2018. Our Privacy Policy sets out full detail of how we use and protect your information.